1. Create your password
In the email you have received from AIT, click the Password Reset Link.
This link is unique to you and is valid for 24 hours.
Enter a new password in both boxes, making sure they match, then save your new password.
2. Open Sangoma Phone
If Sangoma Phone is already installed on your laptop/desktop, open the app.
If you do not already have it installed, download it using the link below:
Once downloaded, follow the on-screen instructions to install and open the app.
3. Enter your login details
When prompted, enter:
Client/Host: risevoip.aitn.co.uk:6443 ( or alternative)
Username: Your extension number shown in your AIT email
Password: The new password you created in Step 1
4. Sign in
Click Login/Sign In.
Your Sangoma desktop softphone should now be set up and ready to use.
Need help?
If your 24-hour password reset link has expired, or you experience any problems completing the setup, please contact the AIT VOIP team at help@aitn.co.uk
